right of withdrawal

Right of withdrawal

right of withdrawal

You have the right to withdraw from this contract within fourteen days.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, inform us (Makani GmbH, Serkan Dagdelen, Obstmarschenweg 258, 21683 Stade, email: info@makani-germany.de) of your decision to withdraw from this contract by means of a clear statement (email). , inform. You can do this via the following page:

Returns portal Germany/Austria
Return portal Switzerland

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have to refund all payments (excluding shipping costs) that we have received from you immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Email: kontakt@makani-germany.de